BRINC, a leader in drone technology for first responders, has joined forces with HigherGround, a prominent developer of mission-critical communications software. This strategic partnership aims to improve emergency response by combining HigherGround’s Live911 software with BRINC’s Drone as First Responder (DFR) solution, delivering real-time information to officers in the field.
BRINC recently launched their purpose-built DFR solution, engineered to provide essential support to first responders. The integration of Live911’s real-time call streaming addresses a significant challenge in emergency response: the limitations of dispatcher summaries. Traditionally, dispatchers relay critical information verbally, which can lead to the omission of crucial details. Now, teleoperators can listen to 911 emergency calls in real-time through HigherGround’s Live911 system. This partnership enables officers in the field to hear ongoing situations and receive immediate updates before arriving on the scene.
“Integrating Live911’s real-time call streaming with our DFR solution addresses a critical gap in emergency response,” stated Blake Resnick, BRINC CEO and Founder. “This ensures officers receive comprehensive, unfiltered information, improving their situational awareness and response efficiency.”
By merging Live911’s patented technology with BRINC’s DFR solution, officers can listen to 911 calls via Live911 and, once the drone reaches the scene, view the situation through the drone’s live video feed.
Access to complete 911 call details and live visuals allows officers to assess situations more accurately and make better-informed decisions, enhancing de-escalation efforts. Real-time data integration enables quicker and more precise responses, as officers no longer need to rely solely on dispatcher summaries that may miss critical information.
“The fusion of Live911’s real-time audio with BRINC’s drone video feeds provides a powerful tool for first responders,” said HigherGround CEO & President Terry Ryan. “This collaboration ensures that officers have the most accurate and immediate information, crucial for effective decision-making and rapid response.”
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